Please note that all calls respective of being incoming or outgoing will be recorded for training, governance and monitoring purposes.
Our clinical Connects Opening times for online submission are:
Monday to Thursday: 07:30 – 16:30
Friday: 07:30 – 16:00
Admin and Scripts remain open 24/7
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Weight loss management – we appreciate that patients may be interested in discussing weight loss medications that are newly available within the NHS. Please be aware that there are strict conditions around which patients are eligible for these at the moment and NHS Dorset will contact anyone that would qualify as being eligible to receive Mounjaro directly.
From Autumn, a new service is being commissioned that will take over the longer-term prescribing of these medications and provide holistic weight management support. As such, at the moment, GP’s are not allowed to prescribe these medications purely for weight loss.
Please refer to the following link for further information and review: https://nhsdorset.nhs.uk/health/medicines/weight/
We respectfully ask that you do not contact the surgery to discuss this, if you do not meet the criteria found in the above link.
Thank you for your co-operation.
Dear Patients,
We are currently experiencing intermittent issues with our telephone lines.
If you have difficulty getting through to us, please visit our website to access our online services or speak with one of our reception teams in person. If you do need to call, please continue to try as your call will be answered as soon as possible.
Our telephone provider is aware of the issue and is actively working to rectify it. We apologise for any inconvenience caused and thank you for your patience and understanding.
Shore Medical