Health & Social Teams Working Together For a Positive Approach To Your Health & Social Care

Shore Medical Practice Health Champions

Shore Medical work with a group of committed volunteers to improve the health and wellbeing of everyone in the community.  They help to provide services and offer solutions to loneliness and isolation for patients.  Inviting patient volunteers to work alongside us ensures our commitment to involving community in the way Shore Medical develops in the future.

Lilliput Health Champions are back in action supporting the surgery and patients – socially distanced of course.

  • Coffee morning at Saltern Hotel restarts on the 3rd September at 10.30 – 12.00 every week.
  • Garden Club is the now 2nd and 4th Wednesday of the month at 10 to 12 noon.
  • IT support – how to access my medical record, send an eConsult or order prescriptions.
  • General telephone phone support for Shore Medical Group patients

If you would be interested joining them or getting support then please complete the below form and submit your interest.

Carers Right Day

“Know your rights”

Carers Right Day is taking place on 26th November, for more details visit

https://www.carersuk.org/news-and-campaigns/carers-rights-day/carers-rights-day-resources

National Shielding Service System (NSSS) – support for the clinically extremely vulnerable to coronavirus

The government has a service of support for those with a medical condition which means they are classed as being clinically extremely vulnerable to coronavirus.

The service can offer:

  • access to priority supermarket deliveries
  • info on local support that’s available
  • update your details – for example, your address

People can register themselves, or on behalf of someone else.

People can register via the following link:- https://www.gov.uk/coronavirus-shielding-support

Together We Can Community Response stood up – BCP Council residents

The Together We Can Community (TWC) Resilience Response has been stood up in response to the Lockdown measures now in place. BCP’s existing Covid-19 ‘Together We Can’ community response helpline continues to operate from 9am to 5pm, Monday to Friday. If residents do not have support from family and friends, they can contact them to request help with accessing food, household supplies, social contact and any other support they may need.

The helpline telephone number is 0300 123 7052 or you can request support via their online form:- https://togetherwecan.bcpcouncil.gov.uk/services/carepackageapplication/

The TWC webpage also has a lot of information about support:- https://www.bcpcouncil.gov.uk/News/News-Features/COVID-19/Help-advice-and-support/Help-advice-and-support.aspx

Are you a young carer, or do you look after a spouse, parent, relative or friend?

At each of our five sites we have a carers’ lead who is there to help you with any questions or queries you may have and provide help with gathering information and seeking advice.

Are You a Carer?

Do you provide regular and substantial care for a person who is frail, elderly or disabled? Knowing that you are a carer will help our staff to give you information, support and advice if you need it. The doctor will also be able to take this into account when treating you and the person you care for. When you contact the surgery for appointments, we will try to offer you a convenient time for you and the person you care for to fit in with your caring responsibilities.

As a carer you may be entitled to:

  • A carer’s assessment from Social Services if you are undertaking a substantial amount of care on a regular basis. This assessment is free and open to all carers regardless of financial circumstances. You will get information and advice and be able to find out about services including help with personal care, day care, short-term sitting and respite care, equipment and home adaptations, emergency schemes, Blue Badges for parking, carers groups events. Contact the Social Service Department where the cared for person lives to ask for an assessment; Poole 01202 633902.
  • Benefits for Carers\Cared for person. Everyone’s situation is different, some benefits depend on your savings and income, others are unaffected by your financial position. We strongly recommend you contact the appropriate agency to see if you\the cared for are entitled to any financial assistance. Contact the Department of Work and Pensions; Over 60years 0800 991234; under 60 years 0800 0556688.
  • General carer’s information and someone to talk to. Help and Care is a local charity providing information on over 40 topics of interest to Carers. If you want to find out about how services work, where to get equipment, care\nursing home services, holidays for carers\cared for, wills\power of attorney\trust funds, transport, course or support groups etc you can talk to an advisor. The service is based locally and is confidential. If you just need someone to talk about your situation the advisor will try to help and reassure you. Telephone 0845 500 418. Citizens advice also have a lots of information for carers and support https://www.citizensadvice.org.uk/family/looking-after-people/carers-help-and-support/

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Care, Resource, Information and Support (CRISP)

Contact 01202 128787 – Active from 1st December 2020

Please visit website https://www.crispweb.org/home.aspx

Contact Carers Direct

Telephone     0808 802 0202

Helpline Information http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx

Email  CarersDirect@nhschoices.nhs.uk

Office Hours  Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Join our PPG Group

Our Patient Participation Group aims to encourage patients to engage with our practices through the formation of a Patient Representation Group.

We invite all of our patients to join our virtual PPG.

From time to time we will email you with a question or a survey which we would very much like your opinion on.

If you would like to join our PPG, simply complete and submit this form: PPG FORM (you can choose your surgery from one of the drop down options)

Once we have received your form you will be sent a welcome email and you will then be included in the next survey.

If at anytime you no longer want to be part of the Virtual PPG, simply reply to any of our emails to opt out, and your details will be deleted immediately.

We very much look forward to hearing your views and opinions.

Lilliput Surgery Health Champions Form