Health & Social Teams Working Together For a Positive Approach To Your Health & Social Care

Shore Medical Practice Health Champions

Shore Medical work with a group of committed volunteers to improve the health and wellbeing of everyone in the community.  They help to provide services and offer solutions to loneliness and isolation for patients.  Inviting patient volunteers to work alongside us ensures our commitment to involving community in the way Shore Medical develops in the future.

Patient Coffee Morning

Hosted by the Surgery Health Champions

Every Thursday 10.30 – 12.00

Join us at the Inn in the Park, 26 Pinewood Road, Westbourne, Poole BH13 6JS

If you would like to join the group, please download and complete the referral form and email to

Or print and hand in to Lilliput Surgery Reception

Health Champion Referral Form

Carers Right Day

“Know your rights”

Carers Right Day is taking place on 26th November, for more details visit

National Shielding Service System (NSSS) – Support for the Clinically Extremely Vulnerable to Coronavirus

The government has a service of support for those with a medical condition which means they are classed as being clinically extremely vulnerable to coronavirus.

The service can offer:

  • access to priority supermarket deliveries
  • info on local support that’s available
  • update your details – for example, your address

People can register themselves, or on behalf of someone else.

People can register via the following link:-

Together We Can Community Response Stood Up – BCP Council Residents

The Together We Can Community (TWC) Resilience Response has been stood up in response to the Lockdown measures now in place. BCP’s existing Covid-19 ‘Together We Can’ community response helpline continues to operate from 9am to 5pm, Monday to Friday. If residents do not have support from family and friends, they can contact them to request help with accessing food, household supplies, social contact and any other support they may need.

The helpline telephone number is 0300 123 7052 or you can request support via their online form:-

The TWC webpage also has a lot of information about support:-

Are You a Young Carer, or Do You Look After a Spouse, Parent, Relative or Friend?

At each of our five sites we have a carers’ lead who is there to help you with any questions or queries you may have and provide help with gathering information and seeking advice.

Are You a Carer?

Do you provide regular and substantial care for a person who is frail, elderly or disabled? Knowing that you are a carer will help our staff to give you information, support and advice if you need it. The doctor will also be able to take this into account when treating you and the person you care for. When you contact the surgery for appointments, we will try to offer you a convenient time for you and the person you care for to fit in with your caring responsibilities.

As a Carer You May Be Entitled To:

  • A carer’s assessment from Social Services if you are undertaking a substantial amount of care on a regular basis. This assessment is free and open to all carers regardless of financial circumstances. You will get information and advice and be able to find out about services including help with personal care, day care, short-term sitting and respite care, equipment and home adaptations, emergency schemes, Blue Badges for parking, carers groups events. Contact the Social Service Department where the cared for person lives to ask for an assessment; Poole 01202 633902.
  • Benefits for Carers\Cared for person. Everyone’s situation is different, some benefits depend on your savings and income, others are unaffected by your financial position. We strongly recommend you contact the appropriate agency to see if you\the cared for are entitled to any financial assistance. Contact the Department of Work and Pensions; Over 60years 0800 991234; under 60 years 0800 0556688.
  • General carer’s information and someone to talk to. Help and Care is a local charity providing information on over 40 topics of interest to Carers. If you want to find out about how services work, where to get equipment, care\nursing home services, holidays for carers\cared for, wills\power of attorney\trust funds, transport, course or support groups etc you can talk to an advisor. The service is based locally and is confidential. If you just need someone to talk about your situation the advisor will try to help and reassure you. Telephone 0845 500 418. Citizens advice also have a lots of information for carers and support

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Care, Resource, Information and Support (CRISP)

Contact 01202 128787 – Active from 1st December 2020

Please visit website

Contact Carers Direct

Telephone     0808 802 0202

Helpline Information


Office Hours  Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Patient Participation Group (PPG) Membership Form

We want our patients to be well informed about their GP practice.

We want to give you the opportunity to share your views about the services we deliver, be involved in the ongoing development, and be kept up to date with changes at the practice.

 To help do this we now have a Patient Participation Group (PPG)

Sign up to our Patient group and, from time to time we will contact you, by email, phone or letter, to ask for feedback, sometimes through surveys, and will send you our practice newsletter and invitations to events. Click HERE to sign up.