What is the NHS Friends and Family Test?

It is a way of gathering anonymous feedback from you about your recent experience of the practice

This will help us to recognise where we are doing things well and where we need to improve. Your feedback gives a very real and recent picture of what you think.

You will have the opportunity to feedback every time you are in the practice, after an appointment or attending for administrative things such as a repeat prescription or blood test results

As a patient registered with the practice you can give feedback after each and every contact if you want to. As a carer or relative you can also give feedback

For further information visit Friends and Family Test (FFT) – NHS (www.nhs.uk)