GP Patient Survey

Shore Medical

Dear Patients,

Between January and March 2024, the research company Ipsos MORI send a GP patient survey to over 2 million people in England to ask about local GP and health services. If you receive the anonymous survey, please help us by completing and returning it. Thank you for your feedback and support

The Shore Medical Team.

Why is this survey happening?

The GP Patient Survey is designed to give patients the opportunity to feed back about their experiences of their GP practice.

The survey asks about your experiences of your local GP practice and other local NHS services and includes questions about your general health. The survey includes questions about a range of topics, such as how easy or difficult it is to contact your practice, the quality of care received from healthcare professionals, and experience of NHS services when your GP practice is closed. The survey also includes questions assessing experiences of NHS dental and pharmacy services.

The answers we get help the NHS to improve local health services for people like you and your family. It is important that we hear about your experiences even if you haven’t visited your GP practice in a long time, or if you have filled in a questionnaire before.

Who is this actually from?

Ipsos, an independent research agency, administers the survey for NHS England.

What is NHS England?

NHS England leads the National Health Service (NHS) in England. It is an arm’s length body of the Department of Health and Social Care. It supports local integrated care systems (ICS), made up of public services that provide health and care – NHS organisations, primary care professionals, local councils, social care providers and the community, voluntary and social enterprise sector – to improve the health of the population, improve the quality of care, tackle inequalities and deliver care more efficiently. NHS England has asked Ipsos to run the GP Patient Survey. You can find out more about NHS England on the NHS website.

When is the survey sent out?

The survey is sent out every year in January.

This is the eighteenth year that the survey has been carried out in England. Between July 2011 and March 2016, the survey happened twice a year, before that, it was sent out on a quarterly basis (April 2009-March 2011) and before that, every year (January 2007-March 2009).