Shore Medical is pleased to be launching Klinik, a new way for you to access our care on 2nd February 2022.
From 2nd February 2022, Klinik will be available to our patients 24 hours a day, 7 days a week via our website. The platform requests information that allows us to direct your issue to the best person in an appropriate timescale. You will be asked for the same information be it online, on the phone or in person.
We hope that as many patients as possible will use Klinik online and find it helpful and responsive. This will facilitate access for those who rely on telephone or in person contact.
For appointment requests, our GP led care navigation team will prioritise (“triage”) urgency and offer you an appointment with the best clinician for your needs. Shore Medical has an increasing multidisciplinary team of clinicians, and you may be directed to a GP, Nurse Practitioner, Clinical Pharmacist, Physiotherapist, Paramedic, Mental Health specialist or social prescriber.
Other queries and requests will be directed to the team best able to support you.
We are confident that Klinik will be a better system for patients and staff alike and a step forward in our aspiration to support the best patient care possible.
For more information see What is Klinik?